Accurence evolved from an inspection company founded in 2005 by experts in casualty homeowner insurance, disaster restoration, and building science to a software-as-a-service model pioneering onsite inspection and scope automation software for wind and hail claims. Our solutions are built for property insurance adjusters and roofing contractors. Accurence's Assist solutions synchronize guideline management systems with a mobile application to deliver unprecedented efficiencies in homeowner claims.
Our Assist products were built from studying data from millions of claims in partnership with top insurance carriers and contractors and today the company is proud to work closely with top insurance carriers and industry service providers.
We are field people. We understand your world. That’s why our systems are built and supported by industry-savvy professionals who are dedicated to your success.
Insurance – Claim Operations and Insurance Technology
Disaster Restoration – Customer Service and Field Applications
Building Science —Construction, materials, and assemblies
Quality Control – Root Cause Analysis and System Engineering
Software – Mobile Development and Application Engineering
Creativity, having fun, and iterating in an agile environment…we were recently ranked the 2nd best small workplace in Colorado. Go team!
If interested in any opening below, or if you want create your own job opportunity with us, drop us a line!
The Customer Support Supervisor will work alongside the team to help maximize productivity and performance through effective management duties including hiring, coaching and training team personnel to maintain high customer service standards. Additionally, this position collaborates with the Sales and Success teams to develop and implement customer content and service solutions for residential and commercial projects with leading multi-million dollar clients and partners.
Minimum qualifications include a Bachelor’s Degree and 3-5 years in a customer support or call center leadership role (preferably in a SaaS company). Excellent analytical and troubleshooting skills, with proven experience mentoring others in troubleshooting techniques. Adept at managing multiple tasks simultaneously, and excellent self-management. Highly skilled with verbal, written, and interpersonal communication. Adept at Windows with a strong understanding of Apple iOS and Android mobile operating systems. Experience in Sales Force Sales Could and a can-do attitude.
Act as Account Representative to Accurence customers in the contractor segment (roofing industry). The Account Representative works in a customer delivery capacity and interacts closely with sales, receiving new customer accounts to take through implementation into a maintenance and growth mode. Success for small, medium and large customer relationships will largely depend on utilizing existing systems to automate processes where applicable and apply greater personal oversight and interaction where needed. The Account Representative is expected to understand each account as to its performance, strengths and weaknesses and continually determine customer goals to best help them achieve their goals through the use of Accurence products.
Minimum qualifications include the ability to: source, mine and understand data trends; interact with customers at various levels; present to small/medium sized groups; and interact with internal groups and teams. Proficiency in Accurence systems (post learning phase). Experience in Xactimate tooling and residential construction principles. The willingness to accommodate 20% travel.
Lead a team of 6 to 10 developers building micro-services, APIs and cutting edge front ends for the insurance and contractor space. You will be responsible for managing the day to day operations of the team and facilitate this delivery of quality products. You will also be responsible for working closely with the product team to craft requirements, determine project scope and assess risk in upcoming projects.
This position will report directly to the VP of Engineering and be a peer to the Director of Product and Director of Quality Assurance.
Expert in C#, Git or equivalent, TeamCity, Jenkins, Angular or cutting-edge UI frameworks.
Experience leading a team of at least six with 3-5 years managerial experience, 10+ yrs software development experience, excellent oral and written skills, experience building scalable and highly secure systems.
Develop client facing high performance scalable C# applications in an agile/scrum based environment.
We have openings for interns for the following departments: Product Development, Research and Development, Finance, and Marketing,
Understands Kanban, wip limits. Is consistently prepared for grooming with the appropriate amount of research, background understanding and story uac defined. Intermediate level of understanding and usage of bpmn, RESTful API and the JSON or XML payloads they utilize. Advanced understanding of data modeling abstraction and normalization. Can effectively read and create ERDs, and understand / articulate the advantages / disadvantages of storing data in one way versus another. Intermediate level wire framing skills in visio, balsamic, omni graffel or another vector based drawing program. Has familiarity or has worked with a prototyping package such as Axure.